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Privacy Policy

Fuller Landau LLP and its affiliates (“Fuller Landau”, the “firm”, “we”, “us”, or “our”) recognizes the importance of privacy and the sensitivity of personal information. We are committed to protecting any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy.

This Privacy Policy is a part of our Legal Terms and it describes our policies on the collection, use, and disclosure of information that applies to your access and use of the Website and Services (each as defined in our Legal Terms [https://www.fullersolutions.ca/legal/]) on behalf of yourself or your organization.

By voluntarily providing us with personal information through the use of Services and the Website, you are consenting to its collection, use and disclosure in accordance with this Privacy Policy. You acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of Fuller Landau and authorized third parties referred to herein located in Canada and the United States.

We may change this Privacy Policy from time to time in our sole discretion, so please be sure to check back periodically. You can tell if this Privacy Policy has changed by checking the last updated date that appears at the beginning of this Privacy Policy. We may provide you with notice in case of any material changes made to this Privacy Policy. You should not continue using the Services if you do not agree with the version of this Privacy Policy in effect at that time. By continuing to use the Services, you agree and accept the version of this Privacy Policy in effect at that time. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change.

1. Why does Fuller Landau need personal information?

Fuller Landau provides services and products to a wide range of clients. To effectively complete engagements for our clients, the partners and staff involved in the engagement need access to the types of personal information noted below. If we did not collect and use your personal information, we would be unable to provide our products and services to you.

2. What personal information do we collect?

Personal information is any information that identifies you, or by which your identity could be deduced. The information we may collect or obtain (depending on the circumstances) includes but may not be limited to:

  • Information you provide us: We collect information you provide to us, including your name, email address and phone number; financial data such as payment related information or bank account details; personal information or financial information provided to us by or on behalf of our clients or generated by us in the course of providing our Services, which may, where relevant, include special categories of personal information; identification and other background verification data; recruitment related data such as your resume, your education and employment history, details of professional memberships and other information relevant to potential recruitment to Fuller Landau.
  • General usage data: When you use our Website, we may also collect your Internet Protocol (“IP”) address, information about the date and time of your access as well as how long you use our Website in each session, features you use in our Website, and how long you use our Website overall.
  • Cookies: In addition, when you visit our Website, we collect certain information about your activity on our Website, as described below under the heading “Our Use of Cookies and Log Files”.

3. Collection and use of your personal information

We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible, we collect your personal information directly from you in the ordinary course of our business. Sometimes we may obtain information about you from other sources, for example, from Canada Revenue Agency.

We use your personal information to provide our products and services to you; to administer your account with us; to respond to your requests; and to include you in any direct marketing activities.

If you tell us that you no longer wish to receive information about our products or services, we will not send any further material. We will not share your information with any third party outside of our organization without your knowledge and consent, other than as described in this Privacy Policy or as necessary to fulfill your request.

To the extent permitted by applicable law, we may use, process, transfer, and store any data about individuals and customers in an anonymous (or pseudonymous) and aggregated manner. We may combine personal information with other information collected online and offline, including information from third party sources. We may share anonymized data with third parties for business development purposes. We may also use your personal information in other ways with consent or as permitted by applicable law.

By using the Website and/or the Services, you agree that we are hereby licensed to collect, use, share, and store anonymized (or pseudonymized) aggregated data collected through the Website or your use of the Services for benchmarking, analytics, metrics, research, reporting, machine learning, and other business purposes.

4. Disclosure of your personal information

Fuller Landau will disclose your personal information under circumstances such as:

  • When we are required or authorized by law to do so, or in the good faith belief that such action is reasonably necessary to comply with legal process, enforce our Legal Terms, respond to claims, collect payment, or to protect the rights, property or safety of Fuller Landau, its affiliates, its clients, service providers, or the public;
  • To our affiliates or any business partners or agents acting on our behalf or involved in the provision of Services to you or with our financial, insurance, legal, accounting or other advisors that provide professional services to us;
  • When you have consented to the disclosure or if the information is already publicly known;
  • When the products or services we are providing to you require us to give your information to third parties (including without limitation, the Canada Revenue Agency), your consent will be implied unless you tell us otherwise;
  • When we engage a third party to provide products or services to us such as using an outside service bureau to process tax returns or engaging a record retention agency to store prior year records, the third party is bound by our Privacy Policy;
  • In the event Fuller Landau or any affiliate, portion, group or business unit thereof, undergoes a business transition, such as a merger, acquisition, consolidation, reorganization, divestiture, liquidation or dissolution (including bankruptcy), or a sale or other transfer of all or a portion of any assets of Fuller Landau or any affiliates or during steps in contemplation of such activities (e.g., negotiations and due diligence);
  • Subject to applicable regulations, to a government agency, court, or law enforcement personnel.

5. Access to your personal information

You may ask for access to any personal information we hold about you. Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to reasonable charges.

If you refuse to provide us with the information we require or later contact us to withdraw your consent for us to use and disclose your personal information, we may no longer be able to provide you with our Services.

6. Updating your personal information and correcting errors

Since we use your personal information to provide Services to you, it is important that the information be as accurate and up-to-date as possible. If, during the course of doing business with us, any of your information changes, please inform us so that we can make any necessary changes.

If Fuller Landau holds information about you and you can establish that it is not accurate, complete and up-to-date, Fuller Landau will take reasonable steps to correct it.

7. Security

Fuller Landau takes all reasonable precautions designed to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are: premises security; restricted file access to personal information; deploying technological safeguards like security software and firewalls designed to prevent hacking or unauthorized computer access; and internal password and security policies.

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Therefore, despite our efforts, we cannot guarantee its absolute security. WE DO NOT WARRANT OR REPRESENT THAT PERSONAL INFORMATION ABOUT YOU WILL BE PROTECTED AGAINST, LOSS, MISUSE, OR ALTERATION BY THIRD PARTIES.

8. Our use of cookies and log files

We use browser tracking cookies (or “cookies”), which are small text files that are placed on the hard disk of a computer by a website. Cookies are uniquely assigned to you, and can only be read by a website or web server that issued the cookie to you.  We also use browser “log files” which record certain information when you visit a website, including your IP address. To improve your experience on our Website, we use cookies and log files to: recognize you when you return to our Website; keep track of activity on our Website and remember what items you have clicked on or viewed; study how you navigate through our Website and which website you request in site searches so that we can improve the design, content and function of our Website; and customize the message, content and delivery of online banner advertisements and e-mails that reflect how you navigate to and through our Website based on your online behavior. We call this “Browsing Data”. We may hire third-party service providers to assist us in the collection and analysis of this Browsing Data collected through cookies, but none of your personal information is disclosed to these third party service providers.

You have the ability to accept or decline our use of cookies. You can refuse cookies by turning them off or blocking them in your Internet browser. If you decide to turn off or block cookies, our Website or Services might not function correctly.

We will not respond to web browser “do not track” signals.  Please note that not all tracking will stop even if you delete cookies.

9. Personal information used by third party websites

From time to time, we may include links to third party websites which are not controlled or maintained by us. We are not responsible for personal information submitted by you to third party websites or the personal information collected by third party websites. You should review the privacy policies of third party websites or contact the third party website’s operator if you have questions or concerns.

10. Contact

If you have any questions about the firm’s privacy policies and practices, the firm’s Privacy Officer can be reached by email at privacyofficer@fullerllp.com by phone at 416-645-6500, or by letter to:

151 Bloor Street West
12th floor
Toronto, Ontario
M5S 1S4

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